Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and safeguard your information across our services.
“At Luxwave Yachts, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you book our yacht charter services, visit our website, or interact with us. Please read this policy carefully.”
1. Information We Collect
1.1 Personal Information
When you book a yacht charter or contact Luxwave Yachts, we may collect: Full name, Email address, Phone number, Date of birth, Passport or gov-issued ID details, Billing and payment information, Emergency contact details, Dietary restrictions, and any additional info you provide.
1.2 Usage Information
When you visit our website, we automatically collect: IP address, Device and browser info, Pages visited and time spent, Referring website or source, and Cookies/tracking technology data.
2. How We Use Your Information
We use your information to: Process and manage bookings, Communicate reservation details, Provide customer support, Comply with maritime/legal requirements, Improve website performance, and send marketing communications (with your consent).
3. Information Sharing
Luxwave Yachts does not sell, rent, or trade your personal information. We may share it with trusted Service Providers, Business Partners (catering, marina, crew), and Legal Authorities if required by law.
4. Data Security
We implement SSL encryption, secure servers with restricted access, regular monitoring, and staff training to protect your information. While we take reasonable steps, no method of transmission is 100% secure.
5. Your Rights
You may have the right to access, correct, delete, or restrict processing of your personal data, object to marketing, or request data portability. Contact us to exercise these rights.
6. Cookies
We use cookies to enhance functionality, remember preferences, and analyze traffic. You can control or disable cookies through your browser settings, though it may affect some features.
7. Data Retention
We retain info as long as necessary for service delivery, contractual obligations, and legal compliance. Booking/financial records are generally kept for 7 years.
8. International Transfers
Your info may be processed in countries other than your residence. We ensure appropriate safeguards are in place for such transfers.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect info from them and will take action if such data is provided.
10. Changes to This Policy
We may update this policy periodically. Updates will be posted on this page with a revised 'Last Updated' date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please reach out to us.
